Who We Are

At Bahtareen, we are your trusted online marketplace for authentic and original products across a wide range of categories. From cutting-edge electronics, home appliances, and fashion essentials to groceries, toys, and everyday household items, we are committed to being your one-stop solution for all your shopping needs.

Our Vision:

At Bahtareen, our vision is to redefine the online shopping experience by becoming the premier destination for quality, authenticity, and convenience. We aim to create a marketplace that not only meets but exceeds customer expectations across a wide range of product categories. From electronics and home appliances to fashion, groceries, and more, we want to provide a diverse selection of genuine and original products that cater to every need and lifestyle.
Our goal is to empower individuals and families by making it easier for them to access the things they need most – whether it’s everyday essentials or indulgent luxuries. We believe in delivering more than just products; we’re here to offer a seamless, enjoyable shopping experience. Our commitment is to offer transparent policies, secure transactions, and fast, reliable delivery, ensuring that each customer enjoys peace of mind with every purchase.
We envision Bahtareen as a community where quality, variety, and convenience converge. By fostering a supportive and engaged environment, we aim to build lasting relationships with our customers. Every decision we make is driven by a commitment to excellence, aiming to set new standards in online retail. Our mission is to be recognized not just as a marketplace, but as a trusted partner that adds value to every transaction, helping our customers live better, shop smarter, and enjoy more

Our Mission:

To provide:

• Genuine Products: All items sold on Bahtareen are sourced directly from reputable manufacturers and suppliers to ensure authenticity and quality.
• Customer-Centric Service: We prioritize your satisfaction with competitive prices, secure transactions, and prompt customer support.
• Diverse Selection: Whether it’s essentials or indulgences, Bahtareen caters to every lifestyle and budget.

Why Choose Us?

• A curated selection of premium, original products.
• Transparent policies for returns, refunds, and warranties.
• Secure shopping with multiple payment options.
• Fast and reliable delivery to your doorstep.

Our Promise:

We stand by our name, Bahtareen – which translates to "the best" – ensuring that every experience with us meets the highest standards of trust, quality, and convenience.

Shipping Policy

Bahtareen is committed to delivering your orders promptly and efficiently. However, certain limitations may apply based on location, product type, or other factors. Please review the following shipping policies:

1. Delivery Areas:

• We ship to most locations within Pakistan. Specific regions or remote areas may have limited delivery options.
• International shipping, if available, is subject to additional fees, customs regulations, and extended delivery timelines.

2. Product Restrictions:

• Certain items, such as hazardous materials, oversized products, or perishable goods, may be subject to specific shipping restrictions or may not be deliverable to certain locations.
• If a product is unavailable for delivery to your location, you will be notified during the checkout process.

3. Delivery Timeframes:

• Estimated delivery times are provided at checkout and may vary depending on your location and product availability.
• While we strive to meet estimated delivery dates, delays caused by unforeseen circumstances, including weather, courier service disruptions, or customs processing, are beyond our control.

4. Shipping Charges:

• Shipping fees, if applicable, will be displayed at checkout. These fees depend on factors such as product weight, dimensions, and delivery location.
• Promotional offers for free or discounted shipping may have eligibility requirements and exclusions.

5. Customs and Duties (For International Orders):

• Customers are responsible for any customs duties, taxes, or fees applicable to international shipments. Bahtareen has no control over these charges and cannot predict their amount.

6. Lost or Damaged Shipments:

• If your order is lost or arrives damaged, please notify us immediately. We will work with the courier service to resolve the issue and, if necessary, arrange for a replacement or refund.

7. Address Accuracy:

• Please ensure that all shipping information provided during checkout is accurate and complete. Bahtareen is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete addresses.